Contact Us

Use the form on the right to contact us.

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123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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Refund Policy

Thanks for shopping at TwistedSista.com. If you are not entirely satisfied with your purchase, we're here to help.

Returns & Exchanges:

We do not accept any returns or exchanges, but you may cancel an order before it ships from our facility.

Sale Items:

Unfortunately, sale items are non refundable.

Damaged or Defective Products:

Damaged or defective products may be returned to Twisted Sista after contacting customersupport@urbantherapyus.com. If approved, you will receive a damage product return authorization form. Please submit photo images of the damaged or defective product.

Shipping:

You will be responsible for paying for your own shipping costs for returning your damaged item. Shipping costs are non-refundable.

How To Return Your Item:

To return an item to us, please mail it to the following address with the authorization form:

Urban Therapy LLC

261 Madison Avenue, 9th Floor

New York, NY 10016

Contact Us: 

If you have any further questions on how to return your item to us, contact us at customersupport@urbantherapyus.com.