Contact Us

Use the form on the right to contact us.

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123 Street Avenue, City Town, 99999

(123) 555-6789


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Refund Policy

Thanks for shopping at If you are not entirely satisfied with your purchase, we're here to help.

Returns & Exchanges:

We do not accept any returns or exchanges, but you may cancel an order before it ships from our facility.

Sale Items:

Unfortunately, sale items are non-refundable.

Damaged or Defective Products:

Damaged or defective products may be returned to Twisted Sista after contacting If approved, you will receive a damage product return authorization form. Please submit photo images of the damaged or defective product.


You will be responsible for paying for your own shipping costs for returning your damaged item. Shipping costs are non-refundable.

How To Return Your Item:

To return an item to us, please mail it to the following address with the authorization form:

Urban Therapy LLC

261 Madison Avenue, 9th Floor

New York, NY 10016

Contact Us: 

If you have any further questions on how to return your item to us, contact us at